DEVELOPER RELATIONS PROGRAMS | THE GITLAB HANDBOOK

Developer Relations Programs The Developer Relations Programs team is part of Developer Relations at GitLab About Developer Relations Programs Heading self-link The Developer Relations Programs team designs, builds, manages and optimises programs that empower people to learn, use, contribute, and advocate for GitLab and its ecosystem. We provide structure and support to ensure that Developer Relations programs are consistent, measurable, scalable, and aligned with organisational goals. Our programs are the tactical execution of the Developer Relations strategic vision, driving its OKRs and contributing to its KPIs. We work in collaboration with: • Product and Engineering teams to ensure users’ needs are represented on the GitLab roadmap. • Marketing to showcase our members’ success through featured content and events. • Sales to provide smooth pathways for adoption that support revenue growth. Our main responsibilities are: • Defining our portfolio of programs • Define and curate programs, including scope, objectives, metrics, and requirements • Act as the DRI of our programs, identifying, prioritizing and driving the specific activities that contribute to its success • Oversee the GitLab Ultimate license entitlement process for the GitLab for Education\ Open Source programs • Provide program support to the members of a program through Service Desk Please see the Developer Relations Program Manager Job Family for more details about individual roles on the team. What are we working on? Heading self-link For visibility into our ongoing work please refer to the Developer Relations Programs - Epic board. We receive support requests through email (see table below). Email requests are private to maintain confidentiality. Customer account teams can view our support queues by using the following links: • Triage: Support Issue Tracking • GitLab for Education Program: Support queue • GitLab for Open Source Program: Support queue Active programs Heading self-link We manage programs and initiatives that expand GitLab’s impact in key strategic areas: Education, Open Source and Contributors. For more information about each program please check the handbook pages below. Education Heading self-link Enabling educational institutions to build the next generation of developers Program Overview Website Email Address DRI --- --- --- --- --- GitLab for Education Handbook GitLab for Education @rodburns-gitlab Open Source Heading self-link Fostering thriving open source ecosystems. Landing Website. Program Overview Website Email Address DRI --- --- --- --- --- GitLab for Open Source Handbook GitLab for Open Source @daniel-murphy Contributors Heading self-link Empowering the individual contributors who drive innovation across GitLab’s software development landscape. Program Overview Website Email Address DRI --- --- --- --- --- Co-Create [Handbook](https://handbook.gitlab.com/handbook/marketing/developer-relatio